Loyalty Program Terms & Conditions

Effective date : 28 June 2024

Welcome to Bodyluv Loyalty Program. Membership is free of charge. Members will receive certain benefits and exclusive offers that may be announced by Bodyluv from time to time.

These Bodyluv Loyalty terms and conditions (“Terms”) form a legally agreement between you (“Member” or “you”) and Bodyluv (“Bodyluv”, “we,” “us,” and “our”) with respect to Bodyluv Loyalty. The Program is organised by Bodyluv Singapore, managed by BLANK CORP. SG PTE. LTD., Company Registration No. 201821512M.

By joining the Program, you also agree to be bound by:
* Website terms and conditions, accessible at https://bodyluv.sg/pages/terms-and-conditions
* Privacy Policy, accessible at https://bodyluv.sg/pages/privacy-policy

1. Eligibility
1.1. The Bodyluv Loyalty Program (“Program”) is offered at the sole discretion of Bodyluv Singapore (Company No. 201821512M). The Program is available to individuals for their personal use only and is limited to one account per individual. Corporations, associations or other groups may not participate in the Program. Individuals who are legal residents of Singapore are eligible to become members. The Program may not be used for any business or commercial purpose and we may refuse to create an account for any reason.

1.2. By joining the Program and becoming a Program member, you (individually and collectively, “you,” “your,” or “Member”), agree that you have read, understood and agreed to be bound by these Program Terms and Conditions of Participation (“Terms”) and by any changes or modifications we may make in accordance with Section 4 of these Terms. You should review these Terms and the related policies frequently to understand the terms and conditions that apply to the Program as they may change from time to time. These Terms do not alter in any way the terms or conditions of any other agreement you may have with us, including any agreement for products or services.

2. Joining the Program
To become a Member, eligible individuals may sign-up for Bodyluv membership by visiting https://bodyluv.sg/account/register and clicking on the links, and following the instructions on the sign-up form. Registration is free. No purchase of any products is required to join the Program. Only one account is allowed per individual. If you join the Program, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration form.

3. How the Program Works
3.1. The Program is a way in which we reward and thank our loyal customers for purchasing our products and for participating in certain brand experiences. You are able to earn points by making eligible purchases. You will receive 10 point for every 1 Singapore Dollar (SGD $1) spent on qualifying purchases in the Bodyluv Store and in addition to these purchases, we may offer more ways to earn and/or accelerate your points from time to time. Once you earn a certain number of points, you may be eligible for certain benefits and rewards applicable to that number of points, which benefits may change from time to time and may be offered on a limited basis. Eligible purchases and other opportunities to earn points may be notified to Members via a method of communication chosen at our sole discretion or published through other media (e.g., in marketing communications, social media, etc.). Visit our FAQs to learn more about earning points.

3.2. All redemption can only be redeemed within Bodyluv Singapore only. Upon expiry/cancel of membership account, any unused points will be reset to zero (0) and will not be recovered, reinstated, or refunded and such unused points are not exchangeable for cash, rewards, or products.

3.3. Rewards, benefits and points earned through the Program have no cash value, are non-transferable, cannot be exchanged or returned for points, another product or service or a monetary refund. Purchase balances and/or points credited to your Program account will be decreased or reversed, as applicable, if part or all of a purchase is returned or canceled or if the credit is obtained through fraudulent or other activity that violates these Program Terms. The sale, barter, transfer, or assignment of any rewards benefits, or points offered through the Program, other than by us, is expressly prohibited.

3.4. The products and services available through the Program and any samples that we may provide to you are for personal use only. You may not sell or resell any of the products, services, or samples you purchase or otherwise receive from us. We reserve the right, without notice, to cancel or reduce the quantity of any order to be filled and/or any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Program Terms.

3.5. We are not responsible for rewards, benefits and/or points lost or redeemed due to fraudulent activity by you or any third party.

3.6. We reserve the right to change Program benefits, how you earn points and how we evaluate and reward your eligible purchases and/or other Program activity. We reserve the right to place limits on the number of purchases or activities that are eligible for the Program and/or for any given point level, the number or types of rewards or benefits you may receive or earn at any given point level, in a given time period or for the duration of the Program, and/or any combination thereof.

4. Termination and Modification
4.1. The Program and its benefits are offered at our sole discretion. We may, in our discretion, cancel, modify, restrict or terminate these Program Terms, our FAQs, and/or the Program or any aspect or feature of the Program at any time without prior notice, even though such changes may affect the value of rewards or benefits already accumulated or earned and/or the ability to redeem accumulated rewards or benefits.

4.2. Any change will be effective immediately upon posting of such change on our Brand Site, or upon informing you via email, or any other method of communication chosen at our sole discretion. Each changed version of these Program Terms, our FAQs, and/or the Program or any aspect or feature of the Program shall apply and supersede all previous versions, including the hardcopy version (if any). Unless the Program is terminated by us, your continued participation in the Program, on or after the effective date for any change of the Program Terms, our FAQs, and/or the Program or any aspect or feature of the Program, will be deemed as full knowledge and acceptance of such change. If you do not agree to any such change, your sole recourse shall be to cancel your membership.

4.3. We reserve the right to exclude you from or to discontinue your participation in the Program and to audit your membership account at any time, in our sole discretion. Any suspected abuse of the Program, failure to follow any Program Terms, illegal activity, fraud, misrepresentation or other conduct inconsistent with these Program Terms and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent other unauthorized use of any Program rewards, points, cards, credits, vouchers, coupons and/or certificates, may result in the revocation of your membership and make you ineligible for further participation in the Program. If your membership is revoked, any rewards or benefits in your account will automatically expire and your access to the Program and features will automatically terminate. If we suspect illegal activity, fraud, misrepresentation, abuse or violation of these Terms, we also have the right to take appropriate legal action, in our sole discretion.

4.4. If you decide you no longer want to be a part of the Program, you may cancel your membership by contacting cs@blankcorp.sg and tell our customer support you would like to cancel. If you cancel your membership, you will lose all accumulated points and your benefits will automatically expire.

4.5. If Bodyluv intends to terminate the Loyalty Programme for any reason whatsoever,
the members will be given a period of at least 2 months to redeem and utilize.

5. Contact Us
Should you have any questions about these Terms or the Program or have any reasons for a complaint you can contact us at cs@blankcorp.sg